InstantGPU Privacy Policy

This Privacy Policy explains how InstantGPU collects, uses, shares and protects personal data in connection with the Services.

1. Who We Are

Qmoniqs Software Private Limited ("InstantGPU", "we", "us") operates the InstantGPU platform. Our registered office is at C 2518, Sushant Lok 1, Sector 43, Gurgaon 122002 (Haryana), India. Contact: [email protected].

2. Data We Collect

2.1 Account and Contact Data

Name, email address, company name, billing address, payment details (processed by our payment providers), and communication preferences.

2.2 Usage and Technical Data

IP address, device and browser information, log data, API usage metrics, resource deployment records, and approximate location derived from IP.

2.3 Customer Content

Workloads, models, datasets, prompts, outputs and other content you upload or generate. InstantGPU processes this content to provide the Services. We do not use Customer Content to train foundation models unless you expressly opt in to a separate program.

2.4 Support and Communications

Records of support tickets, emails and other communications with us.

3. How We Use Personal Data

  • To provide, operate, maintain and improve the Services
  • To process payments, prevent fraud and manage accounts
  • To communicate with you about the Services, security and support
  • To enforce our Terms, AUP and legal rights
  • To comply with legal obligations and respond to lawful requests
  • For analytics and product improvement (using aggregated or de-identified data where practicable)

4. Legal Bases (where required)

We process personal data on the basis of contract performance, legitimate interests (security, improvement, fraud prevention), consent (where required, e.g. certain cookies or marketing), and legal obligation.

5. Sharing of Data

We share personal data with:

  • Infrastructure and cloud providers that host the Services (see Subprocessor Policy)
  • Payment processors and fraud-prevention providers
  • Analytics and monitoring tools
  • Professional advisers and auditors under confidentiality
  • Authorities where required by law or to protect rights and safety

We do not sell personal data.

6. International Transfers

Data may be processed in India and in other countries where our providers operate. Where required, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms. See the Data Residency & Transfers Policy.

7. Retention

We retain personal data for as long as needed to provide the Services, comply with legal obligations, resolve disputes and enforce agreements. Account data is generally retained while the account is active and for a reasonable period thereafter. See the Data Retention & Deletion Policy.

8. Security

We implement reasonable technical and organizational measures designed to protect personal data. No system is perfectly secure; Customers must also protect their credentials and configurations.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, data portability, and to withdraw consent. To exercise rights, contact [email protected]. You may also lodge a complaint with a supervisory authority.

10. Children

The Services are not directed to children under 16 (or higher age where required). We do not knowingly collect personal data from children.

11. Changes

We may update this Policy from time to time. Where required, we will provide notice of material changes through the Services, by email or other appropriate means. The updated Policy will take effect on the date stated at the top of the Policy.

Contact

Qmoniqs Software Private Limited
C 2518, Sushant Lok 1, Sector 43, Gurgaon 122002 (Haryana), India
Email: [email protected]
Website: https://instantgpu.ai

Customer Workload Access

InstantGPU personnel do not access Customer workload content in the ordinary operation of the Services. Customer workload content is not used by InstantGPU to train foundation models or general-purpose AI models.